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Foreclosure Support Specialist
2 months ago
Position Summary
The Foreclosure Support Specialist plays a crucial role in assisting legal professionals by managing case files, facilitating communication with clients, and preparing necessary documentation for attorney evaluation. This position involves using CaseAware and various client systems to ensure smooth operations and address additional tasks as they arise.
Key Responsibilities
The primary duties include, but are not limited to:
- Drafting and preparing legal documents such as assignments, motions, affidavits, and other relevant paperwork.
- Responding promptly and courteously to a high volume of email inquiries.
- Building and maintaining positive relationships with clients and business partners.
- Delivering outstanding customer service throughout all interactions.
- Assisting attorneys in a fast-paced, deadline-driven environment.
- Preparing and submitting status updates ahead of scheduled hearings.
- Providing regular updates to clients regarding their cases and following up on outstanding documents or services.
- Reviewing expired Notices of Default and liaising with clients to obtain the most current figures.
- Monitoring the receipt of executed client declarations.
- Filing client declarations with the appropriate court.
Qualifications (Knowledge, Skills, and Abilities)
- Experience with client management systems such as LPS, Tempo, and Vendorscape is preferred.
- Exceptional verbal and written communication skills are essential.
- A strong commitment to delivering excellent customer service.
- Ability to communicate effectively and courteously with borrowers, clients, attorneys, and colleagues.
- Team-oriented mindset with a collaborative approach to work.
- Outstanding organizational skills with the ability to manage multiple tasks and adapt to changing priorities.
- Meticulous attention to detail is required.
- Proficiency in the MS Office suite is necessary.
- Experience with internet research is beneficial.
- A solid understanding of the foreclosure legal process is preferred.
Work Environment and Physical Demands
The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions.
- Extended periods of sitting at a desk while typing and utilizing a computer.
Note
This job description does not imply that these are the only responsibilities to be performed by the employee in this position. Employees may be required to follow additional job-related instructions and perform other job-related duties as directed by authorized personnel. All duties and responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities.
At Timothy D Padgett PA Law Group, we value diverse talents, personality traits, and transferable skills. We encourage all qualified applicants to consider this opportunity.
We are an equal opportunity employer, committed to fostering a diverse workforce that reflects the unique characteristics of our employees.
