Xfinity Store Service Associate

4 weeks ago


Chicago, Illinois, United States Comcast Full time
Job Summary

As a Store Service Associate at Comcast, you will play a vital role in delivering an exceptional customer experience in our retail stores. You will be responsible for supporting the store team to ensure that customers receive top-notch service and support.

Key Responsibilities
  • Provide excellent customer service and support to customers in the store, addressing their queries and resolving issues in a timely and professional manner.
  • Work closely with the store team to maintain a clean and organized store environment, ensuring that all areas are tidy and well-stocked.
  • Assist with inventory management, including receiving and stocking merchandise, and conducting cycle counts to ensure accuracy.
  • Support the sales team by providing product knowledge and demonstrations to customers, and helping to drive sales and revenue growth.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.
  • Collaborate with the store leadership team to identify areas for improvement and implement changes to enhance the customer experience.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of related experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical ability to lift up to 25 pounds and stand for long periods.
What We Offer

Comcast is committed to providing a comprehensive benefits package to our employees, including competitive pay, comprehensive health insurance, and opportunities for career growth and development.



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