Senior Manager IT PMO Governance Lead

2 weeks ago

New York, New York, United States City National Bank Full time
Job Summary

The Senior Manager of IT PMO Governance is responsible for defining and managing the governance processes to plan, prioritize, track, and align work efforts across all technology initiatives. This role oversees and reports on the technology portfolio to enable effective decision making throughout the organization.

Key Responsibilities
  • Manage Technology Project Intake process
  • Ensure project alignment with enterprise priorities
  • Manage coordination of preliminary project and/or program reviews with Business and Technical Stakeholders
  • Oversee and manage quality of the project sizing process
  • Managing regular reviews of the IT project requests backlog
  • Own project related activities and communications until Project Manager is assigned and budget is approved
  • Own control function on the Active Project Portfolio
  • Oversee all budget reviews and approvals
  • Oversee all Project Change Request (PCR) activity
  • Manage key updates to ensure transparency and accuracy of the portfolio
  • Oversee monthly reporting across the portfolio
  • Ensure compliance with program & project reporting requirements, including to regulators as appropriate
  • Manage quality of the reports through definition and implementation of quality controls
  • Provide timely and constructive feedback to the Project Managers
  • Monitor issues identified through resolution
  • Validate the PMO reporting suites prior to publication
  • Own Project Quality Assurance (PQA) review process to ensure compliance with SDLC & PMLC requirements across the portfolio
  • Define the process and manage relevant policies and procedures
  • Complete PQA reviews in accordance with the PMO policies and procedures
  • Provide timely and constructive feedback to the Project Managers
  • Monitor all issues identified through resolution
  • Provide relevant reports to stakeholders in a timely manner
  • Train Technology Project Managers on processes and systems
  • Manage a Team of PMO Analysts and Coordinators to be aligned to Business Divisions and/or Technology Teams
  • Be a thoughtful leader that is effective in recruiting, retaining and growing talent within the PMO Organization
Requirements
  • Bachelor's Degree or equivalent
  • Minimum 12 years' experience in IT Project Mgmt and/or Project Management Office
  • Minimum 5 years' experience in highly regulated industry
  • Minimum 8 years' experience managing/supervising small cross functional teams
  • Skills and Knowledge
  • Advanced degree preferred
  • Adept at communicating the value of a PMO
  • Experience building and/or running a PMO or similar Team
  • Knowledge of financial forecasting and variance reporting
  • Process oriented and possess strong organizational skills
  • Excellent business writing and verbal communication skills
  • Must be business savvy with good diplomacy skills in order to influence and be effective with senior executives
  • Exceptional leadership, coaching and negotiation skills
  • Must have strong knowledge of current project delivery methodologies and enterprise PPM tools
  • Knowledge of audit, risk and OCC regulatory frameworks

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