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Restaurant Supervisor

2 months ago

Cleveland, Ohio, United States JACK Entertainment Full time

Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at JACK Entertainment. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our team members are well-trained and motivated.

Key Responsibilities

  • Enforce performance standards, policies, and procedures to ensure excellent service and high-quality food and beverage offerings.
  • Supervise and train team members to ensure they have the skills and knowledge necessary to provide exceptional service.
  • Monitor and control labor costs, inventory, and other operational expenses to ensure profitability.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.

Requirements

  • High school diploma or equivalent required; two to three years of supervisory experience in the food and beverage industry preferred.
  • Excellent communication and leadership skills, with the ability to motivate and train team members.
  • Ability to work in a fast-paced environment and make rational decisions in high-pressure situations.
  • Knowledge of food and beverage operations, including inventory management and labor control.
  • Ability to work varied shifts, including weekends and holidays.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounted meals and other perks.

About Us

JACK Entertainment is a leading provider of gaming and hospitality services, committed to delivering exceptional experiences to our guests. We are a champion for good in the community and strive to make our company a great place to work and play.