ServiceNow Architect

7 days ago


Chicago, Illinois, United States Hexaware Technologies Full time
About the Job

We are seeking a highly skilled ServiceNow Architect to join our team at Hexaware Technologies. As a key member of our organization, you will be responsible for designing and implementing innovative solutions on the ServiceNow platform.

Key Responsibilities
  • Design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape.
  • Develop end-to-end solutions to customer requirements, leveraging your expertise in ServiceNow.
  • Design and implement Service Portal solutions, often in support of custom applications.
  • Provide support for custom applications development and migration.
  • Implement ServiceNow in Domain-separated instances.
  • Support Virtual Agent configuration and development.
  • Worked on CSM, HRSD, GRC, ITBM modules.
  • Develop methodologies for consistent development, improvement, and deployment of designed solutions.
Requirements
  • 8+ years of relevant experience with ServiceNow required.
  • 3+ years' experience with JavaScript required.
  • ServiceNow System Administrator certification required.
  • At least 2 years in assessment, building & designing custom applications on ServiceNow.
  • In-depth knowledge of Custom Workspace is a must.
  • CSA is a must.
  • Active CSA + 2 Mainline certifications.
  • Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound.
  • At least 2 of the below required:
    • CIS – ITSM certification
    • CIS – CSM certification
    • Certified Application Developer (ServiceNow)
    • CIS – Risk and Compliance certification
  • Very good experience of REST and SOAP-based integration, scripted REST and SOAP API creation.
  • Prior experience in leading technical governance boards and solution reviews.
  • Expert in working on Performance Analytics.
  • Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change, and Request Fulfillment.
  • Knowledge of Integration Hub required.
  • Excellent knowledge of ServiceNow Best Practices.
Preferred Qualifications
  • Experience in ServiceNow Mobile app development.
  • Advanced knowledge of CSDM & CMDB.
  • ITIL Foundations certification preferred.
  • Knowledge of LDAP/Active Directory.
  • Experience with HTML coding.
  • Knowledge of Jelly script strongly preferred.
About Hexaware

Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS, and Consulting services. We are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation. Hexaware's digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage.

We are on a journey of metamorphosing the experiences of our customers by leveraging our industry-leading delivery and execution model, built around the strategy— 'Automate Everything, Cloudify Everything, Transform Customer Experiences'. Powering Hexaware's complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing our clients' business.

Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.



  • Chicago, Illinois, United States ServiceNow Full time

    About ServiceNow:At ServiceNow, we empower organizations to operate seamlessly through our innovative technology. Our team is driven by a shared ambition to create impactful solutions for our clients and communities.We believe that exceptional work is achieved when individuals can express their unique talents in a supportive environment. Together, we strive...

  • ServiceNow Architect

    4 hours ago


    Chicago, Illinois, United States Hexaware Technologies Full time

    About the JobWe are seeking a highly skilled ServiceNow Architect to join our team at Hexaware Technologies. As a key member of our organization, you will be responsible for designing and implementing innovative solutions on the ServiceNow platform.Key ResponsibilitiesDesign and develop custom applications on the ServiceNow platformWork with clients to...


  • Chicago, Illinois, United States Planet Technology Full time

    Job SummaryPlanet Technology is seeking a highly skilled ServiceNow CSM Architect to join their team on a new project. This is a remote opportunity that will last for an initial 6 months. The successful candidate will be responsible for leading the development of a new CSM implementation.Key ResponsibilitiesDesign and implement a ServiceNow CSM solution that...


  • Chicago, Illinois, United States ServiceNow Full time

    Job Description**About the Role**We are seeking a highly experienced and skilled Enterprise Architecture Director to lead our team of senior executive architects in delivering innovative solutions to our customers. As a key member of our organization, you will be responsible for defining the key engagement models for your territory and leading a group of...

  • ServiceNow Manager

    3 days ago


    Chicago, Illinois, United States Request Technology, LLC Full time

    About Request Technology, LLCWe are a leading provider of innovative technology solutions, and we are seeking a highly skilled ServiceNow Manager to join our team.Job SummaryThe ServiceNow Manager will lead a team of ServiceNow Developers and Administrators in delivering complex projects that involve multiple systems. This role requires strong leadership and...


  • Chicago, Illinois, United States ServiceNow Full time

    Company Overview:At ServiceNow, we harness technology to create a better world for everyone, and our dedicated team makes it all possible. We thrive in a fast-paced environment because the world demands it, and we innovate uniquely for our clients and communities. By becoming part of ServiceNow, you join a dynamic group of innovators driven by curiosity and...


  • Chicago, Illinois, United States ServiceNow Full time

    Company Overview:At ServiceNow, we harness technology to create a world that works for everyone, driven by our talented team.We thrive in a fast-paced environment because the world demands it, and we innovate uniquely for our clients and communities.By becoming a part of ServiceNow, you join a dedicated group of innovators who possess a relentless curiosity...

  • Data Architect

    2 days ago


    Chicago, Illinois, United States McDonald's Full time

    About the RoleThis is an exciting opportunity for an experienced Configuration Management Database technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonald's environment.Key ResponsibilitiesConfiguration Management Database GovernanceEnsure the quality, accuracy, and usability of...

  • Data Architect

    1 week ago


    Chicago, Illinois, United States McDonald's Full time

    About the RoleThis exciting opportunity is part of the Global Technology Infrastructure & Operations team (GTIO) at McDonald's, where our mission is to deliver modern and relevant technology that supports the way our company works. We provide best-in-class foundational technology products and services, including Global Networking, Cloud, End User Computing,...


  • Chicago, Illinois, United States eBuzz Solutions Full time

    Job Title: Salesforce Solutions ArchitectSalary: Competitive base salary range of $150K-$170K per year, complemented by an annual bonus potential of up to 10% and a yearly salary increase of up to 5%.Retirement Benefits: Company-funded retirement savings plan ranging from 7.5% to 13.2%.Company Overview: eBuzz Solutions is a prominent player in the legal...


  • Chicago, Illinois, United States Lotus Technology Group, Inc. Full time

    Job Title: SAP EDI SOLUTIONS ARCHITECT Employment type: Contract Location: Remote Job Overview: Professionalism - You embody a high standard of professionalism in all your endeavors. Adaptability - You possess a remarkable ability to shift seamlessly between various projects. Communication Skills - Your written and verbal communication is exemplary,...


  • Chicago, Illinois, United States Compunnel Inc. Full time

    Position: Salesforce Solutions ArchitectLocation: RemoteContract Duration: Long-term engagementInterview Format: Panel interview with 3-4 team members, lasting approximately 1 hourNote: A comprehensive background check will be conducted, which may take an extended period to finalize.Essential Qualifications:In-depth understanding of security frameworks,...


  • Chicago, Illinois, United States TQL Full time

    Position Overview: In the capacity of a Lead Software Architect, you will integrate into one of our product divisions and collaborate with agile teams dedicated to the creation of web-based iterations of our essential applications. Your expertise will empower our teams to discover avenues for testing and implementing innovative applications and tools....


  • Chicago, Illinois, United States Options Clearing Corporation Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Architect to join our team at the Options Clearing Corporation. As a key member of our Quality Engineering team, you will be responsible for driving the testing tool strategy and orchestration, setting the technical direction for QA work, and supporting the test automation team.Key...


  • Chicago, Illinois, United States Concurrency Full time

    About UsAt Concurrency, we are pioneers in the realm of technology. We don't merely provide consulting services; we are innovators with a mission. Our team is dedicated to challenging the status quo, continuously pursuing new opportunities and pushing the limits to redefine what is possible. As a recognized Microsoft Gold Partner and a ServiceNow Elite...


  • Chicago, Illinois, United States Options Clearing Corporation Full time

    Job Description:The Quality Assurance Architect is responsible for driving the testing tool strategy and orchestration at Options Clearing Corporation. This role involves setting the technical direction for QA work, supporting the test automation team, and collaborating closely with development and test teams to achieve OCC's quality objectives.Key...

  • Solution Architect

    2 months ago


    Chicago, Illinois, United States Lakeside Software Full time

    Lakeside Software is how organizations with large, complex IT environments can finally get visibility across their entire digital estate and see how to do more with less. For far too long, IT teams have struggled to see what's going on in their dark estate – where costly inefficiencies, poor employee experiences, and unresolved problems hide. Only Lakeside...


  • Chicago, Illinois, United States Syntricate Technologies Full time

    Key Responsibilities:Participate in the architecture and execution of new functionalities for Identity Management solutions.Design and implement user verification processes.Establish and execute Segregation of Duties (SOD) protocols.Demonstrate practical experience with various Connectors including Active Directory, LDAP, cloud-based connectors, and...


  • Chicago, Illinois, United States Options Clearing Corporation Full time

    About the RoleThe Quality Assurance Architect will drive the testing tool strategy and orchestration for the Options Clearing Corporation. This individual will set the technical direction for the QA work and support the test automation team.Key ResponsibilitiesDesign, architect, develop, and maintain software testing tool frameworks and solutions for...


  • Chicago, Illinois, United States Request Technology, LLC Full time

    Job SummaryWe are seeking a highly skilled Software Engineering Manager to lead our team of technical experts in delivering complex projects and promoting process improvements. As a key member of our organization, you will be responsible for managing the delivery of complex projects, providing leadership to solution development teams, and ensuring compliance...