Healthcare Reimbursement Manager

3 days ago


Troy, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and experienced Healthcare Reimbursement Manager to join our team at Henry Ford Health System. This is a critical role that requires strong leadership and negotiation skills, as well as a deep understanding of healthcare reimbursement and analytics.

Key Responsibilities
  • Lead payor negotiations and manage a team to evaluate and analyze contract proposals, including reviewing and revising contract language and operational requirements.
  • Review contracts with in-house legal counsel and work through contract revisions with payors.
  • Lead a team in performing necessary analytics to evaluate and develop reimbursement rate proposals for all payor relationships, including direct to employer relationships and commercial, Medicare Advantage, Medicaid HMO, and other governmental payors.
  • Routinely evaluate current contracts for appropriate reimbursement terms and renewals to ensure compliance with industry standards and Henry Ford Health reimbursement guidelines and changes to cost structure.
  • Implement and execute Managed Care Contracting Playbook initiatives.
  • Hold the contracting team accountable for completing work accurately and timely, and keep the Director informed on issues and progress.
  • Maintain contracts, prioritize negotiations, and implement contracting strategy.
  • Monitor the marketplace for new contracting opportunities and make recommendations to enhance Henry Ford Health contract portfolio.
  • Review and analyze monthly financial trends and themes emerging from changes in cost structure, inflation, and risk to understand performance and assist in identifying necessary course correction.
  • Lead contracting functions to support Henry Ford Health joint ventures, strategic partnerships, new locations and services, and cross-departmental initiatives.
  • Lead the team in coordination and implementation of Payor arrangements and provide ongoing education and support throughout Henry Ford Health.
  • Lead the team in collection and communication of relevant contractual requirements and issues to internal customers such as Utilization Management, Finance, Revenue Cycle, Legal, and other operational areas.
  • Ensure the team maintains comprehensive files of Henry Ford Health contractual relationships and maintains contract information in the contract database.
  • Facilitate resolution of contracting and operational issues with payers, including billing, claim underpayments, utilization review, credentialing, notification of site closures or new services.
  • Maintain expertise in reimbursement methodologies and regulatory changes as they apply to payor contracts.
  • Perform all management functions for direct reports, including holding the team accountable for completing work accurately and timely, encouraging innovation and development, and completing performance reviews.
  • Perform other duties and projects as assigned.
Requirements
  • Bachelor's Degree in Business, Healthcare, Finance, Accounting, Healthcare Informatics, or related field required. Master's Degree preferred.
  • Five (5) years in the healthcare industry, including at least two (2) years Payor contracting experience, provider relations, finance, or related field.
  • Or in lieu of Bachelor's degree, eight (8) years in the healthcare industry, including at least four (4) years Payor contracting experience, provider relations, finance, or related field.
  • Experience in reimbursement and/or data analytics preferred.
  • Knowledge of managed care organizations and integrated health systems.
  • Comprehensive project management abilities.
  • Excellent oral, written communication and presentation skills.
  • Excellent organizational skills and ability to manage multiple projects simultaneously.
  • Excellent interpersonal skills and ability to develop effective working relationships with both internal and external customers.
  • Strong negotiation skills.
  • Strong analytical skills with ability to collect, organize, analyze, and clearly present findings.
  • Understanding of legal, business, and insurance operations principles.
  • Proficient in Microsoft Word and Excel. Relational database experience preferred.
  • Must possess a strong understanding of reimbursement and value-based reimbursement models including risk share models based on total cost of care and bundle payments.


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