Business Development and Service Manager

1 week ago


Williamsport, Pennsylvania, United States APR Full time
APR is looking for a talented Business Development and Service Manager to oversee a diverse portfolio of commercial insurance accounts. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of the commercial insurance industry.

Main Responsibilities:
  • Lead a book of commercial lines accounts, focusing on client satisfaction and retention.
  • Provide expert guidance to clients on policy and coverage, ensuring their needs are met.
  • Develop and implement comprehensive plans for renewal business and/or additional lines of coverage.
  • Collaborate with producers to identify new business opportunities and optimize coverage/cost ratios.
  • Maintain strong relationships with carrier representatives and underwriters, driving mutually beneficial outcomes.
  • Continuously stay updated on industry trends and best practices, enhancing technical knowledge and capabilities.

Requirements:
  • A minimum of 5-7 years of experience in commercial lines account management or related roles.
  • Current Property and Casualty license required.
  • Desirable certifications: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU).
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Deep understanding of commercial insurance policies and regulations.
  • Superb written and verbal communication skills.
  • Ability to effectively prioritize tasks, manage multiple responsibilities, and meet deadlines.

Annual Salary Range: $75k-$90k

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