Customer Service Representative
4 weeks ago
Key Responsibilities:
- Deliver exceptional customer service by maintaining a friendly, courteous, and professional demeanor at all times.
- Manage multiple phone lines and respond to guest inquiries and concerns in a timely and efficient manner.
- Perform tasks and projects as delegated by supervisors, management, sales, or catering managers to ensure seamless operations.
- Provide a positive dining experience for members by utilizing solid organizational and people skills.
- Answer phones, schedule reservations, and provide excellent service to guests.
- Maintain knowledge of the menu and take to-go orders to meet guest needs.
- Perform side work and other duties as assigned by management to maintain a clean and organized work area.
About the Role:
This role is ideal for individuals who possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.
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