Customer Service Representative

4 weeks ago


North Miami Beach, Florida, United States WILLIAMS ISLAND PROPERTY OWNERS ASSOCIATION, INC. Full time

Key Responsibilities:

  • Deliver exceptional customer service by maintaining a friendly, courteous, and professional demeanor at all times.
  • Manage multiple phone lines and respond to guest inquiries and concerns in a timely and efficient manner.
  • Perform tasks and projects as delegated by supervisors, management, sales, or catering managers to ensure seamless operations.
  • Provide a positive dining experience for members by utilizing solid organizational and people skills.
  • Answer phones, schedule reservations, and provide excellent service to guests.
  • Maintain knowledge of the menu and take to-go orders to meet guest needs.
  • Perform side work and other duties as assigned by management to maintain a clean and organized work area.

About the Role:

This role is ideal for individuals who possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.



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