Client Experience Expert
4 days ago
Carlos Luevano - State Farm Agent is a thriving insurance agency dedicated to providing exceptional client experiences. We are committed to delivering top-notch service and building long-lasting relationships with our customers.
Key Responsibilities
The successful candidate will be responsible for answering customer inquiries, processing insurance claims, and maintaining accurate records of customer interactions. They will also assist clients with policy changes and updates, and provide policy information as needed.
Benefits and Salary
This role offers a competitive salary of $45,000 per year, plus benefits such as licensing paid by agency, 401(k), bonus based on performance, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development. As a member of our team, you will also have access to ongoing training and development opportunities to enhance your skills and advance your career.
Qualifications
To be considered for this role, you should possess strong communication and interpersonal skills, be detail-oriented and able to multitask, have previous customer service experience preferred, and be bilingual in Spanish.
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