Client Success Analytics Expert
3 weeks ago
We're seeking a detail-oriented Data Insights Specialist to join our Client Success Management team at OrderMyGear. In this role, you'll work closely with our CSM team to analyze client data and develop actionable insights that drive business growth.
Responsibilities
* Analyze client data on product performance, pricing, and marketing effectiveness to identify key growth opportunities
* Develop clear, consistent data visualizations and dashboards that communicate key insights to stakeholders
* Collaborate with cross-functional teams to extract and integrate data from multiple sources
* Partner closely with CSMs to align analytics efforts with client success goals
Requirements
* Bachelor's degree in a relevant field (e.g., Business Analytics, Statistics, Computer Science) or equivalent experience
* 3+ years of relevant experience
* Strong data analytics skills, with experience in SQL and familiarity with statistical methods (e.g., hypothesis testing, multivariate analysis)
* Excellent verbal and written communication skills, with the ability to present complex data insights in an accessible way
* U.S. Citizen or Permanent Resident status required
Benefits and Compensation
* Competitive salary range: $90,000 - $120,000 per year
* Comprehensive benefits package
* 401(k) with employer match
* Paid parental leave
* Wholesale discount to name brands
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