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Financial Advisor

2 months ago

Los Angeles, California, United States UCLA Health Full time
Financial Counselor Role

We are seeking a skilled professional to join our team at UCLA Health. As a Financial Counselor, you will play a critical role in ensuring our patients receive the best possible care while navigating complex financial situations.

Key Responsibilities:
  • Develop and maintain working knowledge of third-party payer relationships, state and federal health programs, and relevant medical terminology.
  • Collaborate with patients to analyze financial information, identify solutions, and implement effective registration procedures.
  • Provide exceptional communication and interpersonal skills, including phone etiquette, to ensure seamless interactions with patients, families, and healthcare teams.
  • Utilize bilingual English/Spanish abilities to effectively communicate with a diverse patient population.
  • Stay up-to-date with departmental policies, procedures, and work rules to ensure compliance and high-quality patient care.
  • Work varied schedules and at multiple locations as needed to meet the needs of our patients and organization.

Requirements:

  • Working knowledge of HMOs, PPOs, and insurance contracting.
  • Strong organizational and interpersonal skills.
  • Independent decision-making skills and sound judgment.
  • PC proficiency and basic math knowledge.

Preferred Qualifications:

  • Bilingual English/Spanish abilities.

Note: May be subject to test on qualifying skills.