Retail Customer Service Manager

3 days ago


Wheaton, Illinois, United States PetSmart, Inc. Full time
PetSmart, Inc. - 63 Rice Lake Square

As a Retail Customer Service Supervisor at PetSmart, Inc., you will be responsible for delivering exceptional customer experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will include:

Key Responsibilities:
  • Ensure customer satisfaction and resolve concerns in a timely and professional manner.
  • Maintain store standards and promote a culture of empowerment, ensuring compliance with company policies and code of ethics.
  • Champion resources and foster a safe and inclusive workplace environment.

PetSmart, Inc. is committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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