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Customer Service Director

2 months ago


Wheaton, Illinois, United States BrightStar Care Full time
About the Role

We are seeking a highly skilled Customer Care Manager to join our team at BrightStar Care.

Key Responsibilities:

  • Effectively manage customer care procedures and serve as the primary point of contact for client/customer relations.
  • Schedule and coordinate care coverage to ensure seamless service delivery.
  • Utilize technology tools and resources to support business operations and ensure compliance with procedures.

Requirements:

  • Proven experience in customer-facing roles, preferably in retail or healthcare settings.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.