Pharmacy Liaison Specialist

4 weeks ago

Greenville, South Carolina, United States AndHealth Full time
Job Overview

We are seeking a highly skilled Pharmacy Liaison to join our team at AndHealth. This is an onsite position located at our Health Center partner site in Greenville, OH.

Key Responsibilities:

  • Engage with patients to complete benefits verification and assist with identifying appropriate secondary coverage.
  • Verify insurance coverage and medication formulary restrictions, and work with providers to address any issues.
  • Assist with prior authorizations or appeals necessary to ensure medication access for patients.
  • Regularly communicate with patients regarding current medication utilization and ongoing needs, and coordinate with in-house or contract pharmacies.
  • Monitor patients' medication utilization and identify concerns or side effects.
  • Consult with pharmacists or providers regarding clinical needs of patients, and route all clinical interventions or counseling to a licensed clinician.
  • Assist patients with scheduling prescriptions, fills, or deliveries.
  • Document all patient communication in specialty pharmacy software.
  • Generate reports to identify new patients, upcoming medication needs, and adherence-related data.
  • Collect vitals and update labs, pharmacy, and other pertinent health information for patients.
  • Ensure patients obtain labs while onsite, schedule follow-up appointments, and have printed orders for other tests.
  • Complete health questionnaires with patients when needed, leveraging tablets and other technologies.
  • Assist patients with installing and logging into the AndHealth app on their mobile device.
  • Manage patient medical referrals for specialty care.

Requirements:

  • Bachelor's degree is preferred.
  • Certified Pharmacy Technician in the state of OH required.
  • Nationally certified - PTCB or ExCPT preferred.
  • Must be willing to obtain and maintain licenses or certifications in multiple states.

Preferred Qualifications:

  • 3+ years of pharmacy or nurse navigation experience.
  • Excellent written and oral communication skills.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Comfortable with technology and ability to adapt to new systems.
  • The position may require some travel. Must be willing to travel and have reliable transportation.
  • Must be organized and able to work independently.

Additional Requirements:

  • (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
  • (MMR) Measles, Mumps and Rubella or A Blood Titer proving immunity.
  • Varicella - (2) documented doses or A Blood Titer proving.
  • Hep B3 Series.
  • (Flu) Influenza required.
  • COVID Vaccine required.
  • Additional health requirements may also be required.

What We Offer:

  • Equal investment and support for our people and patients.
  • A fun and ambitious start-up environment with a culture that takes on big things, takes risks, and learns quickly.
  • The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
  • A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
  • We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
  • Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Company, and Paid time off, Short- and Long-Term Disability, and more.

We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

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