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Restaurant General Manager
2 months ago
Hooters of America, LLC is seeking a highly skilled Restaurant General Manager to lead our team and drive success in a fast-paced, dynamic environment.
Key Responsibilities- People Management
- Recruit, train, and develop high-performing team members
- Lead by example and foster a positive, inclusive work culture
- Performance Management
- Set clear goals and expectations for team members
- Monitor and evaluate performance, providing constructive feedback and coaching
- Customer Experience
- Ensure exceptional guest service and atmosphere
- Monitor and address customer complaints and concerns
- Financial Management
- Manage inventory, labor costs, and other operational expenses
- Develop and implement strategies to drive revenue growth
- Operational Excellence
- Ensure compliance with food safety, sanitation, and responsible alcohol service standards
- Maintain a clean, safe, and well-maintained facility
- High school diploma or equivalent required
- 5+ years of experience as a Restaurant General Manager in a complex, fast-paced environment
- Successful completion of food safety and sanitation training
- Must be 21 years of age or older
- Bachelor's degree in hospitality, business, or related field
- Proven track record of success in a leadership role
- Strong knowledge of Microsoft Word and Excel
- Ability to communicate effectively with diverse groups