Customer Care Representative
3 weeks ago
We are seeking a dedicated Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our team, you will play a vital role in helping patients heal using our innovative TMS treatment approach.
Key Responsibilities
As a Customer Care Specialist, your primary responsibility will be to provide exceptional patient care and support throughout their treatment journey. This includes one-on-one coaching, commitment to patients during treatment, and owning outcomes of patient treatment.
Requirements
To be successful in this role, you will need to have a strong customer service mindset, three years' work experience in customer service, and excellent verbal and written communication skills. You will also need to be well-versed in de-escalation skills and able to connect with individuals.
What We Offer
As a valued member of our team, you will have access to accelerated healthcare career growth, insurance benefits, 401K, and 20 days off annually. You will also have the opportunity to graduate Serenity's paid TMS training program and be part of a revolutionary technological approach to healthcare.
About Us
Serenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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