Senior Customer Service Representative
2 weeks ago
Unlock Your Potential as a Senior Customer Service Representative at Graybar
As a key contact and liaison for customers, you will be responsible for ensuring their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests, and providing support needed in a timely, professional, and courteous manner.
Key Responsibilities:
- Deliver exceptional customer experiences that meet or exceed customer expectations
- Handle incoming and outgoing customer calls and written correspondence in a professional and timely manner
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests, including order entry, pricing, expediting, billing, order maintenance, credit, and claims
What We're Looking For:
- Strong communication and interpersonal skills
- A passion for customer service and a commitment to delivering exceptional experiences
- Ability to handle a variety of customer situations with enthusiasm and tact
- 6+ years of experience in customer service or a related field
- High school education or equivalent
- 2-year or 4-year degree preferred
Benefits and Compensation:
- Competitive hourly rate starting at $23.19 per hour, depending on experience
- Full-time, hourly, non-exempt position with a Monday-Friday schedule
- 8:00am-5:00pm work hours
Why Graybar?
At Graybar, we believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. We welcome people from all backgrounds, cultures, and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership, and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn, and make a difference, both as individuals and as part of the team.
Apply Now and Discover Your Next Opportunity:
As a full-time employee of Graybar, you will accrue three weeks of vacation during your first 12 months and have access to a wide variety of our benefits, including medical insurance, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, profit-sharing plan, 401(k) savings plan, paid vacation, sick days, and holidays.
Equal Opportunity Employer/Vet/Disabled
-
Senior Customer Service Representative
2 weeks ago
San Antonio, Texas, United States Government Jobs Full timeJob SummaryThe Senior Customer Service Representative plays a vital role in ensuring the highest level of customer satisfaction by providing accurate and timely assistance to callers.Key ResponsibilitiesRespond to customer inquiries with a high level of accuracy and efficiency.Resolve customer complaints in a professional and courteous manner.Provide...
-
San Antonio, Texas, United States Hilltop Holdings Full timeJob SummaryWe are seeking a highly skilled Senior Teller/Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and processing a variety of financial transactions.Key ResponsibilitiesProcess cash transactions, including cashing checks, receiving deposits, and...
-
Senior Teller/Customer Service Representative
3 weeks ago
San Antonio, Texas, United States Hilltop Holdings Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Teller/Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and processing a variety of financial transactions.Key ResponsibilitiesProvide excellent customer service, responding to customer...
-
Bilingual Customer Service Representative
5 days ago
San Antonio, Texas, United States Elmer's Home Service Full timeJob Title: Bilingual (Spanish) Customer Service RepresentativeElmer's Home Service is seeking a highly skilled and customer-focused Bilingual (Spanish) Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish-speaking clients, ensuring their needs...
-
Customer Service Representative
1 week ago
San Antonio, Texas, United States Wells Fargo Full timeAbout this RoleWe are seeking a highly skilled Customer Service Representative to join our team at Wells Fargo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels, including phone, text, chat, and video chat.Key Responsibilities:Support customers with empathy and...
-
Customer Service Representative
1 month ago
San Antonio, Texas, United States NRG Energy Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NRG Energy. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Senior Customer Service Representative
4 weeks ago
San Antonio, Texas, United States San Antonio Water System Full timeJob SummaryThe Senior Customer Service Associate plays a vital role in maintaining and fulfilling all responsibilities of the Customer Service Associate position. This includes providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective responses to customer...
-
Customer Service Representative
2 weeks ago
San Antonio, Texas, United States SMI USA Full timeJob Title: Customer Service RepresentativeAt SMI USA, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Job Summary:The Customer Service...
-
Senior Member Service Representative
2 weeks ago
San Antonio, Texas, United States University Health System- San Antonio Full timePOSITION SUMMARY/RESPONSIBILITIES As a Senior Member Service Representative with University Health System-San Antonio, you will serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, and providing information regarding all aspects of the Special Health Care Needs (SHCN) call center. This role...
-
Senior Member Service Representative
1 month ago
San Antonio, Texas, United States University Health System- San Antonio Full timeJob SummaryWe are seeking a highly skilled Senior Member Service Representative to join our team at University Health System- San Antonio. As a key member of our Member Services department, you will play a critical role in ensuring the delivery of exceptional service to our members and providers.Key ResponsibilitiesProvide comprehensive knowledge of STAR...
-
Senior Member Service Representative
5 days ago
San Antonio, Texas, United States University Health System- San Antonio Full timePosition Summary: As a Senior Member Service Representative at University Health System-San Antonio, you will serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, and providing information regarding all aspects of the Special Health Care Needs (SHCN) call center.Key Responsibilities:Ensure...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States Progressive Insurance Full timeJob Title: Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a Customer Service Representative to join our team at Progressive Insurance.Job Summary:We are looking for a highly motivated and customer-focused...
-
Senior Member Service Representative
1 week ago
San Antonio, Texas, United States University Health Full time**Job Summary**At University Health, we are seeking a highly skilled Senior Member Service Representative to serve as a liaison to members and providers regarding benefits and services. This role requires comprehensive knowledge of STAR Kids and STAR+PLUS programs to resolve member and provider issues, provide information, and ensure compliance with...
-
Customer Service Representative
2 weeks ago
San Antonio, Texas, United States Community Veterinary Partners Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Community Veterinary Partners.About the Role:As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer...
-
Customer Service Representative
1 month ago
San Antonio, Texas, United States Circle K Full timeCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, answering questions, and making purchase...
-
Customer Service Representative
1 month ago
San Antonio, Texas, United States GuideWell Full time{"title": "Customer Service Representative", "description": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GuideWell. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members and providers, ensuring that their questions and concerns are...
-
Customer Service Representative
4 days ago
San Antonio, Texas, United States Randstad Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a reliable and professional Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing quality customer experience while working to resolve customer complaints and enquiries.Responsibilities:Provide exceptional...
-
Customer Service Representative
4 days ago
San Antonio, Texas, United States ASM Research Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ASM Research. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels, including...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States UniFirst Full timeCustomer Service Agent at UniFirstAs a Customer Service Agent at UniFirst, you will be responsible for managing incoming customer calls and researching account details. You will also be responsible for opening, tracking, and resolving requests using internal systems, handling telephone inquiries, and communicating with Sales and Service representatives in...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States UniFirst Full timeCustomer Service Agent at UniFirstAs a Customer Service Agent at UniFirst, you will be responsible for managing incoming customer calls and researching account details. You will also be required to open, track, and resolve requests using internal systems, handle telephone inquiries, and communicate with Sales and Service representatives in the field.Key...