Retail Store Associate

2 days ago


White Plains, New York, United States Forever 21 Full time
About Forever 21

Forever 21 is a powerhouse in the global fast-fashion market, operating 350+ stores across the USA and boasting a robust e-commerce platform. Our mission is to inspire individual self-expression through amazing fashion and foster a culture of Inclusivity, Customer-Centricity, and Accessibility.

We are seeking a Sales Associate who can demonstrate knowledge and love of the brand, ensuring each customer has an exciting and enjoyable experience. As a Sales Associate, you will bring a positive attitude and service mentality to every interaction, delighting the Forever 21 shopper.

Key Responsibilities
  • Create a welcoming environment for customers as they enter or exit the store.
  • Respond immediately to customer inquiries and needs.
  • Proactively seek opportunities to deliver a great customer experience.
  • Assist in locating, availability, and selection of merchandise.
  • Use basic selling techniques to engage with customers.
  • Introduce current sales, promotions, credit card applications, and other brand initiatives to gain customer loyalty.
  • Follow the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
Benefits

We offer a competitive salary range of $16.00 - $16.01/hourly, based on position offered and work experience. Additionally, we provide a benefits package, including 401(k) plan, overtime pay, flexible work schedule, and a generous employee discount program.

At Forever 21, we value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of Protected Characteristics.



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