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Food and Beverage Service Associate

2 months ago


Centralia, Washington, United States Great Wolf Resorts Full time

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at Great Wolf Resorts. As a key member of our food and beverage team, you will be responsible for providing exceptional guest service while taking orders, serving, and handling transactions in a friendly and efficient manner.

Key Responsibilities

  • Communicate with guests to take food and beverage orders
  • Prepare customer food and beverage orders
  • Provide outstanding customer service and engage in suggestive selling
  • Maintain equipment, perform preventative maintenance, troubleshoot breakdowns, and/or call for repairs
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure F&B outlet adheres to the highest standards of cleanliness, presentation, and service
  • Assist in other food outlets as needed

Requirements

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen

What We Offer

Great Wolf Resorts is an equal opportunity employer and offers a competitive compensation package, including a starting wage of $15.25/hour. We are committed to providing a safe and inclusive work environment for all employees.