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Medical Office Coordinator

2 months ago

Elk Grove, California, United States Elk Grove Optometry Full time
Job Summary

We are seeking a highly motivated and compassionate Medical Secretary/Technician to join our team at Elk Grove Optometry. As a key member of our staff, you will play a vital role in providing exceptional patient care and supporting our doctors in delivering high-quality eye care services.

Key Responsibilities
  • Patient Care: Take patients back to the exam room, verify medical history, address concerns, and document changes.
  • Communication: Ensure patients are comfortable and well-informed at all times, explaining exams and procedures in a professional and caring manner.
  • Technical Skills: Perform duties such as measuring retinal function, peripheral vision, and retinal thickness, taking retinal photographs and scans of meibomian glands.
  • Administrative Tasks: Assist with check-in, answer questions about services, scheduling appointments, and validating insurance status.
  • Education and Training: Educate patients on proper care and use of contact lenses, reinforcing best practices for existing wearers.
  • Ordering Tests: Order proper tests based on the doctor's diagnosis.
Requirements
  • Patience and Kindness: Demonstrate patience and kindness to anyone you meet.
  • Problem-Solving: Demonstrate the ability to resolve problems and conflicts effectively, with strong listening skills.
  • Sound Judgment: Demonstrate sound judgment when making decisions, with the ability to analyze facts, problem-solve, and make decisions.
  • Technology: Be comfortable with technology and open to learning new applications and software.
  • Communication Skills: Possess strong written and oral communication skills, with the ability to maintain a caring and professional demeanor.
  • Team Player: Be a team player, with a positive attitude and a willingness to help others.
About Us

Elk Grove Optometry is a local optometric clinic dedicated to providing high-quality eye care services to our patients. We value our patients' time and strive to deliver exceptional care in a friendly and welcoming environment.