Care Navigation Manager

2 weeks ago


Pittsburgh, Pennsylvania, United States Squirrel Hill Health Center Full time
Job Title: Care Navigation Manager

Squirrel Hill Health Center (SHHC) is seeking a highly skilled Care Navigation Manager to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless communication between referral agencies, providers, and patients.

Responsibilities:
  1. Supervise and manage the day-to-day activities of Patient Advocates and Care Navigators, providing guidance and support as needed.
  2. Develop and maintain relationships with referral agencies, physicians, and other healthcare providers to ensure effective communication and collaboration.
  3. Provide case management services to patients, including goal setting, tracking, and follow-up.
  4. Referral and linkage to necessary social services, ensuring patients receive comprehensive care.
  5. Act as a liaison between patients, agencies, and physicians, facilitating communication and resolving issues.
  6. Develop and maintain reports on team productivity, using data platforms to track progress and identify areas for improvement.
Requirements:
  1. Bachelor's Degree in Social Work or a related field, with a Master's Degree preferred.
  2. Minimum of 1 year of supervisory experience, with a strong background in healthcare and case management.
  3. Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  4. Knowledge of Medicaid, Medicare, and third-party insurance rules and regulations.
  5. Ability to work effectively in a fast-paced environment, with a strong attention to detail and organizational skills.
Benefits:
  • Medical, dental, and vision insurance
  • Disability and life insurance
  • Flexible spending account and 403B retirement plan
  • PTO and 8 paid holidays

SHHC is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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