Application Specialist

2 weeks ago

Suwanee, Georgia, United States Control Southern Full time

Job Summary:

The Application Engineer role at Control Southern involves providing engineering support, quotation development, logistics, and sales fulfillment to clients in a defined sales territory. This position requires working with internal teams and customers to provide application consultations, product selections, and sales processes.

Key Responsibilities:

  • Engineer, select, configure, and quote products and services to industrial process control clients.
  • Formulate creative solutions to be delivered on time while working within logistic constraints.
  • Own and direct the internal flow of quotes and orders for multiple business units.
  • Develop technically sound final control process solutions that benefit both the customer and Control Southern.
  • Respond quickly and completely to requests for quotes, orders, technical support, etc.
  • Ensure customer purchase orders are processed in a timely manner.
  • Monitor and optimize profit margins.
  • Participate actively in training assignments and classes.
  • Advocate on the customer's behalf for any issues or problems with principal suppliers.
  • Develop a basic understanding of unique technical specifications with awareness of customers' business constraints.

Requirements:

  • Demonstrate initiative, critical thinking skills, and self-discipline in personal development.
  • Succeed in a highly technical and multi-tasking environment.
  • Show attention to detail, with the ability to identify and adhere to basic specification requirements including financial, scheduling, mechanical, and spatial constraints.
  • Demonstrate solid mechanical aptitude.
  • Exhibit strong professional communication skills.
  • Display fundamental problem-solving and critical thinking skills when working through daily situations.
  • Manage workload and prioritize tasks with some assistance.

Physical Demands:

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bending or standing as necessary. The ability to remain seated at a keyboard for long periods during the workday.

Travel:

As necessary. Five to ten days per year is typical.

Qualifications:

  • A Bachelor's degree in Engineering (B.S.) or equivalent from a four-year college is required.
  • Two years industry-related experience with preference for process control functions preferred.
  • Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).
  • Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).
  • Experience with customer relationship (CRM) software preferred (Salesforce, ACT).
  • Effective interpersonal and communication (oral & written) skills required.
  • Must be very customer-focused.

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