Restaurant Operations Manager

2 days ago


Lebanon, Tennessee, United States Penn Station East Coast Subs Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Penn Station East Coast Subs. As a key member of our management team, you will be responsible for ensuring the success of our store, team, and company through excellent leadership, guest service, and execution of proper procedures.

Key Responsibilities
  • Assist the General Manager in leading the team, driving sales, and achieving profitability goals
  • Manage store operations, including inventory management, scheduling, and employee development
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Train and develop team members to ensure they have the skills and knowledge needed to succeed in their roles
  • Monitor and maintain store appearance, including cleanliness and organization
  • Operate the register and manage cash handling procedures
  • Participate in inventory management, ordering, and receiving
  • Develop and implement strategies to drive sales and increase customer loyalty
Requirements
  • High School Diploma or equivalent required; Bachelor's degree preferred
  • Minimum 1 year of experience in a supervisory or management role; 3+ years preferred
  • Minimum 1 year of experience in a restaurant environment; 3+ years preferred
  • Excellent communication and conflict resolution skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Ability to lift up to 25 pounds and stand for long periods
Benefits
  • A fun and dynamic work environment
  • Opportunities for career growth and professional development
  • Competitive salary and benefits package
  • A monthly share in profits with no cap

We offer a comprehensive benefits package, including health and dental insurance, and opportunities for career growth and professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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