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Executive Director of Operations

3 months ago

Trenton, New Jersey, United States Leap Brands Full time
{"title": "Vice President of Operations", "description": "Leadership Opportunity at Leap Brands

As a key member of our executive team, the Vice President of Operations will play a pivotal role in driving operational excellence and financial performance across our multi-branded franchise locations. This leadership position requires a seasoned professional with a proven track record of success in multi-unit operations management.

Key Responsibilities:
  • Strategic Leadership: Develop and implement strategic initiatives to achieve operational objectives and financial targets.
  • Multi-Unit Management: Oversee the performance of multiple franchise locations, ensuring consistent operational standards.
  • Operational Efficiency: Streamline operational processes to enhance efficiency and reduce costs.
  • Quality Assurance: Monitor and ensure the quality and consistency of products, services, and customer experiences.
  • Financial Performance: Work closely with the Vice President of Finance to monitor financial performance and key operational metrics.
  • Franchisee Relations: Build and maintain strong relationships with franchise owners and partners.
  • Team Development: Recruit, train, and develop a high-performing operations team.
  • Market Expansion: Collaborate with the executive team to identify opportunities for market expansion and new franchise development.
Requirements:
  • Bachelor's degree in Business, Hospitality, or a related field; MBA is a plus.
  • 10+ years of experience in multi-unit operations management within the franchise industry.
  • Proven success in driving operational excellence and financial performance.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to travel as needed to various locations.
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