Customer Service Professional
3 weeks ago
Unlock a rewarding career in sales and customer service
">We are seeking a skilled Customer Service Consultant to join our team at CarMax. As a key member of our team, you will play a vital role in delivering an iconic customer experience.
">About the Role:
">- ">
- Connect with customers online and over the phone to understand their needs and preferences">
- Use your knowledge of our inventory to guide customers towards vehicles that meet their requirements">
- Mentor others as your skillset expands">
- Achieve sales targets while providing exceptional customer service">
Key Requirements:
">- ">
- Sales and customer service experience in retail or a similar field is preferred">
- Strong listening skills and a focus on delivering excellent customer experiences">
- Ability to learn and master new technologies">
- Open availability for shifts that may include nights, weekends, and holidays">
- Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location">
What We Offer:
">- ">
- An hourly rate plus performance-based sales incentives">
- Ongoing training and development opportunities to help you grow your career">
- A dynamic and supportive work environment where you can thrive">
About CarMax:
">We disrupted the auto industry by delivering honest, transparent, and high-integrity car buying experiences. Our innovative approach has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
">At CarMax, we're committed to helping every associate grow their career and achieve their best. We're recognized for our commitment to training and diversity, and we're one of the FORTUNE 100 Best Companies to Work For.
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