Global Sales and Customer Care Specialist
3 weeks ago
We are looking for a motivated and skilled professional to join our sales team in Atlanta. As a Customer Support Representative, you will be responsible for selling TME company's products, providing customer service, and acquiring new customers.
Responsibilities- Sell TME company's products;
- Provide customer service;
- New customer acquisition and customer retention;
- Process, update or change customer purchase orders;
- Handle, organize and process customer quote requests;
- Respond to customer inquiries within a call center environment in an accurate manner (e.g. email, phone, webchat);
- Prepare individual offers for clients;
- Evaluate customer needs and build / maintain productive long lasting relationships;
- Collaborate with internal departments to resolve all customers' issues;
- Meet personal and team sales targets;
- Issue sales documents in line with orders;
- Report and provide feedback to the company's management;
- Maintain and expand client database within the assigned territory;
- Attend meetings, sales events and trainings to keep abreast of the latest developments.
We offer a competitive salary of $45,000 - $50,000 per year, as well as employee benefits including PTO, Health, dental, and Vision insurance with up to 75% of the cost covered by TME. Quarterly bonus based on performance and goals. Paid life insurance and long-term disability. Full-time job (40 hours a week) in a family working environment with opportunities for career growth.
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