IT Support Specialist

1 week ago


Charleston, West Virginia, United States Mountaineer Gas Full time
Position Overview:

We are seeking a dedicated Information Technology Help Desk Technician to provide exceptional technical support within our corporate environment. This role is crucial in ensuring that our IT systems run smoothly and efficiently.


Key Responsibilities:
  • Deliver first-line technical assistance through a centralized IT support desk.
  • Address inquiries via calls, emails, and other communication channels directed to the IT Help Desk.
  • Document and manage support requests in the Help Desk Management System.
  • Resolve issues when possible and escalate more complex problems as necessary.

Qualifications:
  • Strong proficiency in supporting and troubleshooting current desktop and laptop systems, including Windows 10 and 11, Office 365, iPhones, and iPads.
  • Ability to analyze problems, gather relevant data, and present findings effectively.
  • Skilled in communicating technical information to individuals without a technical background.
  • Willingness to travel and work outside of standard business hours when required.
  • Associate Degree in Information Technology or a related field, or equivalent professional experience.
  • A minimum of three years of relevant experience is required.

Preferred Qualifications:
  • Hands-on experience with hardware, operating systems, and applications utilized by the company.
  • Bachelor's Degree in Information Technology.
  • Experience in the natural gas industry is a plus.

We are an Equal Opportunity and Affirmative Action Employer, committed to maintaining a diverse and inclusive workplace. We do not discriminate based on race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class.

Successful candidates will be required to undergo a pre-employment drug screening and may be subject to ongoing substance abuse testing in accordance with company policies.


  • Support Specialist

    2 weeks ago


    Charleston, West Virginia, United States Sevita Full time

    Sevita, a leader in community-based services , is dedicated to providing essential support for individuals with intellectual and developmental challenges. We believe in the right of every individual to lead a fulfilling life, and we are committed to fostering a rewarding work environment. Join our passionate team and build meaningful connections that...


  • Charleston, West Virginia, United States Healthcare Support Full time

    Job Title: Travel Nurse RN Hospice SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Hospice Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a hospice settingCollaborate with interdisciplinary teams to develop and implement patient care plansAssess patient needs and develop individualized...


  • Charleston, West Virginia, United States Healthcare Support Full time

    Job Title: Travel Nurse RN Dialysis SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Dialysis Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a dialysis settingCollaborate with healthcare teams to develop and implement patient care plansAdminister medications and treatments as prescribed by...


  • Charleston, West Virginia, United States West Virginia Department of Education Full time

    Job SummaryWe are seeking a highly skilled and dedicated Instructional Support Specialist to join our team at the West Virginia Department of Education. As an Instructional Support Specialist, you will play a vital role in supporting the educational needs of our students.Key ResponsibilitiesAssist licensed teachers with non-instructional classroom duties,...


  • Charleston, West Virginia, United States Amaze Systems Inc. Full time

    Job OverviewGreetings,This is RASHEED AKBAR from Amaze Systems Inc.. We are currently seeking qualified candidates for the following role. Please review the details below.Position Title: Service Desk Analyst / IT Support Specialist / Help Desk Support Specialist (L1 / L2 Support)Available Positions: 3Work Arrangement: Fully OnsiteContract Duration:...


  • Charleston, West Virginia, United States Thomas Memorial-HRIS Full time

    Position OverviewThe role of the Clinical Support Specialist requires a comprehensive grasp of both administrative and clinical functions within the healthcare setting.Key ResponsibilitiesThe individual will be tasked with:Verifying patient details and documenting medical histories.Confirming the purpose of patient visits.Preparing patients for examinations...


  • Charleston, West Virginia, United States Infor softwares Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Infor Softwares. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Provide expert technical guidance to customers, resolving complex issues and ensuring seamless...


  • Charleston, West Virginia, United States Parsons Corporation Full time

    Job Summary:We are seeking an experienced Executive Support Specialist to join our Federal Solutions team at Parsons Corporation. As an Executive Support Specialist, you will provide administrative support to our senior leadership team, ensuring the smooth operation of our business.Key Responsibilities:Provide administrative support to senior leadership,...


  • Charleston, West Virginia, United States Stonerise Healthcare Full time

    Culinary Support SpecialistStonerise HealthcarePOSITION SUMMARYThe Culinary Support Specialist plays a vital role in assisting the Dietary Manager with various responsibilities. In the absence of the Dietary Manager or Assistant, this position will take charge. The specialist provides oversight and assistance to all food service personnel during their shift,...


  • Charleston, West Virginia, United States Thoroughbred Express Full time

    Job OverviewPosition Summary - Client Support Specialist:Client Support Specialists play a crucial role in guiding and informing clients about the effective use, advantages, and safety measures associated with Thoroughbred Express wash services.Key Responsibilities:Focus on delivering an exceptional client experience.Execute daily tasks that ensure the...


  • Charleston, West Virginia, United States Charleston Southern University Full time

    Position OverviewAs an Academic Support Specialist, you will play a crucial role in enhancing the educational experience of students within the Computer Science department. Reporting directly to the Director of the Master of Computer Science Program, your primary responsibilities will include:Mentorship: Guiding students in foundational computer science...


  • Charleston, West Virginia, United States Shentel Full time

    Customer Support Specialist I Shentel is a leading provider of broadband solutions, delivering high-speed internet, video, and voice services across the Mid-Atlantic region. Our extensive fiber optic and cable networks ensure that we meet the diverse needs of our customers. Are you passionate about helping others? Do you excel at solving problems? If...


  • Charleston, West Virginia, United States Inova Full time

    Inova Endocrinology is on the lookout for a dedicated Clinical Support Specialist 2 to become an integral part of our healthcare team. As a Clinical Support Specialist 2 within our medical facilities, you will be responsible for delivering patient care alongside administrative and environmental management services, adhering to established protocols and...


  • Charleston, West Virginia, United States RavenTek Solution Partners, LLC Full time

    About the Role:The Administrative Support Specialist position at RavenTek Solution Partners, LLC supports the mission of the United States Agency for International Development (USAID) Bureau for Management (M Bureau) by providing administrative support to USAID, M Bureau, and select Operating Units (OU).Key Responsibilities:Provide administrative support to...


  • Charleston, West Virginia, United States RavenTek Solution Partners, LLC Full time

    About the Role:The Administrative Support Specialist position at RavenTek Solution Partners, LLC supports the mission of the United States Agency for International Development (USAID) Bureau for Management (M Bureau) by providing administrative support to USAID, M Bureau, and select Operating Units (OU).Key Responsibilities:Provide administrative support to...


  • Charleston, West Virginia, United States Amaze Systems Inc. Full time

    Job OverviewGreetings,This is RASHEED AKBAR from Amaze Systems Inc.. We are currently seeking qualified candidates for an exciting opportunity. If you or someone you know is interested, please reach out. Thank you!Position Title: Client Support Specialist / Customer Care AgentAvailable Positions: 10Work Environment: Fully OnsiteContract Duration: Long-Term...


  • Charleston, West Virginia, United States Bandak Plastic Surgery PLLC Full time

    Position OverviewBandak Plastic Surgery PLLC is seeking a dedicated Clinical Support Specialist to assist in our dynamic plastic surgery practice. This role is essential during our clinical operations, providing vital support to our medical team.Key Responsibilities:Assist in patient care during clinical days.Collaborate with healthcare professionals to...


  • Charleston, West Virginia, United States Ready Set Movers LLC Full time

    Job OverviewWe are seeking a dedicated Logistics Support Specialist to contribute to our operational success. This is a full-time role requiring availability from 8:30 AM to 3:30 PM, Monday through Friday, to assist the Warehouse Manager in various tasks.Key Responsibilities & Qualifications Include:Support the Warehouse Manager in executing daily...


  • Charleston, West Virginia, United States Grit Box Fitness Charleston Llc Full time

    Job OverviewPosition SummaryAt Grit Box Fitness Studios, we empower busy individuals to embrace a healthier and more confident lifestyle. The role of the Receptionist and Sales Support Specialist is vital to our operations. This position often serves as the initial point of contact for our members and visitors, representing our brand with a welcoming and...


  • Charleston, West Virginia, United States Epiq Full time

    Job Summary:Epiq is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide various administrative support to our clients, including mail services, copy services, reception, hospitality services, floor coordination, and facilities services.Key...