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Shift Lead

2 months ago

North Richland Hills, Texas, United States Lonestar DQ Full time
{"Job Title": "Shift Lead", "Job Description": "About the Role

We are seeking a highly motivated and experienced Shift Lead to join our team at Lonestar DQ. As a Shift Lead, you will be responsible for leading a team of employees and ensuring that our customers receive exceptional service and a positive experience.

Key Responsibilities
  • Lead a team of employees to provide excellent customer service and ensure a positive experience for our customers.
  • Assist in the management of specific areas of the restaurant during scheduled shifts.
  • Train and coach employees to build a highly skilled and productive team.
  • Ensure that the restaurant is properly organized and staffed.
  • Calmly solve customer concerns and embrace our service recovery standards.
  • Perform other duties as assigned by management.
Requirements
  • Minimum 6+ months of high volume quick service restaurant experience required.
  • High School diploma or equivalent.
  • Must be capable of supervising specific areas of the business in a fast-paced environment.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable.
  • Highly organized and detail oriented.
  • Work well under pressure packed situations while maintaining a great attitude.
  • Comfortable standing for entire shift and able to lift 50 pounds.
  • Exhibit good manners, proper personal hygiene, and promptness.

We offer a competitive salary and benefits package to our employees. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.", "Language": "en-US"}