Fulfillment Operations Manager
3 hours ago
At Sepire, we are seeking a highly skilled and experienced Fulfillment and Inventory Supervisor to join our team. This role is responsible for ensuring accurate order processing, timely shipments, optimal inventory levels, and efficient operations.
Key Responsibilities:- Supervise daily fulfillment operations, ensuring orders are processed, picked, packed, and shipped accurately and on time.
- Monitor performance metrics, such as order accuracy and fulfillment speed, and implement improvements to increase efficiency.
- Collaborate with Client Services and Sales teams to resolve order discrepancies and ensure customer satisfaction.
- Oversee all inventory control procedures, ensuring proper stock levels are maintained to meet customer demand.
- Conduct regular cycle counts and physical inventory audits to ensure inventory accuracy.
- Foster a safe and positive working environment by enforcing safety protocols and warehouse best practices.
- Identify areas of inefficiency within the fulfillment and inventory processes and propose solutions to optimize workflow.
- Collaborate with other departments to streamline operations, reduce waste, and enhance productivity.
- Manage warehouse management systems to track inventory and improve operational accuracy.
- Prepare regular reports on inventory levels, order fulfillment performance, and team productivity.
- Provide insights and recommendations to senior management on ways to improve operations.
- At least 3 years of experience leading a fulfillment or assembly team of 8 or more personnel responsible for daily fulfillment programs and kitting projects.
- Strong to intermediate knowledge of digital printing, print quality, and bindery.
- Comfortable working within a team environment, meeting team objectives.
- Confident with a computer, as we are a highly technology-focused organization and use a variety of applications to collaborate, process, create, and manage production.
- Ability to work within a process-driven environment, multi-task, and manage priorities.
- Health insurance
- Vacation
- Paid holidays
- Birthday PTO
- 401k
- Convenient to public transportation and interstate access
This is a great opportunity to join a dynamic team and contribute to the success of Sepire. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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