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Wellness Ambassador
2 months ago
The Sacramento Natural Foods Co-op is seeking a highly motivated and customer-focused Wellness Clerk to join our team. As a key member of our Wellness Department, you will be responsible for creating an exceptional shopping experience for our customers by providing exceptional customer service, maintaining a clean and organized store environment, and upholding the cooperative principles.
Key Responsibilities- Customer Service: Exceed customer expectations by providing prompt, friendly, and courteous service in a professional manner that markets our cooperative advantage.
- Department Operations: Maintain a clean and organized store environment, including product displays, floors, facilities, utensils, and equipment.
- Inventory Management: Order, receive, and stock wellness products and supplies following proper guidelines for merchandising, rotation, and pricing.
- Clerk Duties: Adhere to scheduled shifts, wear proper clothing, and maintain accurate and attractive signage within the department.
- Other Duties: Assist in inventory counts, storewide cleaning, and other projects as needed.
- Language Ability: Read and comprehend simple instructions, short correspondence, and memos.
- Math Ability: Add and subtract two-digit numbers and multiply and divide with 10s and 100s mentally.
- Reasoning Ability: Apply common sense understanding to carry out detailed written or oral instructions.
- Computer Skills: Use email, website, and time clock software proficiently.
- Customer Service: Manage difficult or emotional customer situations, communicate respectfully, and respond promptly to customer needs.
- Attendance and Punctuality: Consistently report to work and arrive on time, ensure work responsibilities are covered when absent, and arrive at meetings and appointments on time.
- Dependability: Respond to management direction, commit to meeting department goals and expectations, and complete tasks on time.
- Quality: Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, and apply feedback to improve performance.
- Safety and Security: Use equipment and materials properly, protect the safety of self, co-workers, and Co-op patrons, and report any potentially harmful equipment or situations to supervisor without delay.
The work environment is fast-paced and dynamic, with frequent exposure to hand washing, wearing disposable gloves, and working with various cleaning products. Occasional exposure to fumes or airborne particles, outdoor weather conditions, wet or humid conditions, and extreme cold may occur.
