Customer Service Representative

2 weeks ago


Quinton, Oklahoma, United States E-Z Mart Inc Full time
Overview:

E-Z Mart Inc is a community-driven convenience store where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.

We're committed to providing an exceptional customer experience, and we're looking for individuals who share our passion for delivering outstanding service. If you have a friendly demeanor, a knack for making people feel welcome, and a detail-oriented approach to your work, we want to hear from you.

What We Offer:
  • A fun and friendly atmosphere: Be part of a team that supports and encourages each other.
  • Growth opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible scheduling: We understand the importance of work-life balance.
  • Paid time off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement savings plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Salary: $10/hour
Responsibilities:
  1. Customer service superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
  2. Sales floor guru: Keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
  3. Upselling ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase. Your insightful suggestions not only enhance their shopping journey but also contribute to achieving our sales goals.
  4. Cash handling pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  5. Safety champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  6. Team player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  7. Facility maintenance expert: Take pride in maintaining a clean and inviting store. This includes cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations. Your effort keeps our store looking its best
  8. Environment ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.


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