Customer Service Representative

3 days ago


Quinton, United States Food Lion Full time
Job Title: Customer Service Representative

Description

Food Lion is seeking a skilled Customer Service Representative to join its team. This role involves providing exceptional customer service, maintaining store standards, and ensuring seamless operations within the Grocery Department. As a key member of our team, you will be responsible for creating a positive shopping experience for customers while adhering to company guidelines and policies.

About Food Lion

With over 60 years of history, Food Lion has been dedicated to serving communities across the Southeastern and Mid-Atlantic states. Our commitment to excellence has earned us a reputation as a trusted provider of fresh and affordable products. As a valued associate, you will be part of a dynamic team that strives to make a difference in the lives of our customers and communities.

Key Responsibilities

* Maintain a clean and organized store environment, including shelves, stockroom, and sales floor
* Provide exceptional customer service, responding promptly to customer inquiries and concerns
* Restock shelves and maintain inventory levels to ensure optimal product availability
* Process transactions efficiently and accurately, using electronic payment systems and cash handling procedures
* Collaborate with colleagues to achieve sales targets and drive business growth

Requirements

* High school diploma or equivalent required
* Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment
* Ability to lift up to 50 pounds, stand for long periods, and navigate store aisles comfortably
* Basic math skills, with accuracy in handling cash and operating a cash register
* Familiarity with store operations, including inventory management and customer service principles

Estimated Salary Range: $40,000 - $55,000 per year

Why Join Food Lion?

At Food Lion, we believe in fostering a culture that promotes teamwork, respect, and open communication. Our associates are empowered to take ownership of their work, innovate solutions, and contribute to the success of our stores. If you share our values and passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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