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Guest Services Representative

2 months ago


Anaheim, California, United States Lodging Dynamics Full time

Position Overview:
As a vital member of our team, the Front Desk Agent plays a crucial role in delivering exceptional customer service to our guests.

Key Responsibilities:
1. Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere.
2. Manage check-in and check-out processes efficiently, maintaining accuracy in guest records.
3. Address guest inquiries and resolve any issues promptly to enhance guest satisfaction.
4. Collaborate with other departments to ensure seamless service delivery.

About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a reputable national management firm dedicated to the hospitality sector for over three decades. We pride ourselves on our commitment to excellence and our focus on creating memorable experiences for our guests. Join us in our mission to provide outstanding service in the hospitality industry.