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Patient Services Associate
2 months ago
About City of Hope:
City of Hope is a leading organization dedicated to transforming the lives of individuals battling cancer, diabetes, and other serious health conditions.
Position Overview:
The Guest Services Representative plays a crucial role in ensuring a positive experience for patients and their families. This position involves providing exceptional service and support to enhance patient satisfaction.
Key Responsibilities:
1. Deliver outstanding customer service to patients and visitors.
2. Assist with inquiries and provide information regarding services offered.
3. Collaborate with healthcare professionals to ensure seamless patient experiences.
4. Address and resolve any concerns or issues that may arise during visits.
Qualifications:
We are looking for individuals who are compassionate, detail-oriented, and possess strong communication skills. A background in healthcare or customer service is preferred.
Why City of Hope?
At City of Hope, we are committed to making a difference in the lives of our patients. Join us in our mission to provide exceptional care and support.