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Restoration Project Manager

2 months ago

Biloxi, Mississippi, United States SERVPRO Full time
Restoration Project Manager

At SERVPRO, we're seeking a skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads their team to operational excellence.

Key Responsibilities:
  • Develop accurate project scopes and estimates using computer hardware and proprietary software.
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors.
  • Review job site documentation to support services provided and ensure proper client requirements and billing process.
  • Maintain written communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and other material assets.
Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
  • Provide priority response to potential customers.
  • Participate in recruiting, hiring, and training restoration teammates.
Position Requirements:
  • Valid driver's license.
  • High school diploma/GED; Associate degree or Bachelor's degree preferred.
  • At least 1 year of management and/or supervisory experience.
  • At least 3 years of industry experience.
  • IICRC certification a preferred.
Skills/Physical Demands/Competencies:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.

Compensation: $22.00 per hour

At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

We look forward to hearing from you.