Restoration Project Manager
3 weeks ago
Job Summary:
SERVPRO of Pascagoula is seeking a skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads the team to operational excellence.
Key Responsibilities:
- Ensure accurate project scope and prepare estimates using computer hardware and proprietary software.
- Negotiate customer and/or client approval of project scope and estimate.
- Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors.
- Review job site documentation to support services provided and ensure proper client requirements and billing process.
- Maintain written communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses, including equipment, vehicles, and other material assets.
Additional Responsibilities:
- Manage customer and client experience and overall customer satisfaction tracked with online reviews.
- Provide priority response to potential customers.
- Participate in recruiting, hiring, and training restoration teammates.
Requirements:
- Valid driver's license.
- High school diploma/GED; Associate degree or Bachelor's degree preferred.
- At least 1 year of management and/or supervisory experience.
- At least 3 years of industry experience.
- IICRC certification a preferred.
Skills/Physical Demands/Competencies:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning agents.
- Ability to successfully complete a background check subject to applicable law.
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