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Enrollment Coordinator
2 months ago
The Enrollment Department at Center For Cultural Interchange is responsible for approving and enrolling international students on various cultural exchange programs. We are seeking a highly organized and detail-oriented Enrollment Coordinator to join our team.
Key Responsibilities- Process participant applications, ensuring all information is complete and accurate, and review documents submitted to the organization.
- Follow up on applications as needed and resolve stakeholder concerns in a timely and professional manner.
- Conduct change queue review and process changes to existing applications.
- Serve as an Alternate Responsible Officer (ARO) and a signatory on official documents.
- Manage SEVIS batching and manual processing in the Student & Exchange Visitor Information System.
- Conduct program or partner stakeholder trainings, including trainings on the online application system and resources.
- Apply application and program fees during the application review.
- Communicate with stakeholders and respond to stakeholder communications.
- Conduct candidate interviews to determine English speaking and comprehension skills, and to answer participant questions.
- Participate in collaborative/team projects to improve processes, build relationships, and ensure good communication.
- Assist with Compliance- and Operations-related responsibilities.
- Assist in the development and revision of organization procedures, policies, and program materials.
- Be 'on-call' to carry the emergency cell phone and to answer calls routed through the phone service.
- Participate in organization meetings and conferences.
- Bachelor's degree or equivalent preferred but not required.
- Ability to work independently and as part of a team.
- Exceptional English verbal and written communication skills.
- Skill in communicating across cultural and linguistic differences.
- Demonstrated success working in a fast-paced office environment.
- Excellent organizational skills and ability to manage multiple concurrent tasks.
- Experience with cultural exchange, especially J-1 visa programs, a big plus.
