Network Infrastructure Specialist

1 month ago

Socorro, New Mexico, United States Associated Universities Full time
Job Summary

The National Radio Astronomy Observatory (NRAO) is seeking an experienced Network Engineer to provide networking infrastructure support for Telescope and Observatory operations. This role will involve designing and establishing the operational support of high-bandwidth trans-continental and international network links, as well as collaborating with system architects on network optimization and providing a high-level network architecture.

Key Responsibilities
  • Develop and maintain relationships with long haul data communications providers for trans-continental and international 100+Gigabit/second networks
  • Participate in cross-training the network support personnel at all of the sites to foster collaboration, enhance skill sets and promote knowledge sharing
  • Define, document and disseminate communication systems standards in response to stakeholder requirements in collaboration with the NRAO Project Management Division
  • Design processes to maximize network performance by monitoring, troubleshooting network problems, and managing the timely resolution of outages
  • Monitor, measure and improve performance and resilience of the operations communications environment to support the observatory's science and business needs
  • Collaborate with system architects on network optimization and provide a high-level network architecture with a view to improving network segmentation and access control
  • Report network operational status and utilization monthly for access by stakeholders
  • In conjunction with the NRAO Cybersecurity Officer, secure network systems by establishing and enforcing policies, and then monitoring access
  • Establish processes to upgrade data network equipment to current stable firmware releases, configure routing and switching equipment, and firewalls
  • Review monthly billings from communications vendors for accuracy
  • Participate in communications contract renewals and/or preparation of requests for proposals (RFP) for new or ongoing services
  • Assess and recommend mitigation for network-based items in a risk register
Work Environment

The employee frequently sits at a desk, uses a personal computer, telephone, and other standard office equipment; the ability to climb stairs is required. The employee is required to bend, reach, and must have finger dexterity. The employee is required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May occasionally work at high altitudes. Must be able to communicate effectively both verbally and in writing.

Requirements
  • You have a Bachelor's degree in computer science, engineering, or related field, or an equivalent amount of education and experience.
  • While not required, you may have an advanced degree in closely related field.
  • You have at least five or more years of relevant experience with networks and systems comparable to those of the Observatory is required or an equivalent amount of education and experience.
Competency Summary
  • Strong organizational and leadership skills and the ability to prioritize workload within network team
  • Ability to investigate, document, and address the current and future needs and technical demands of Observatory science and business operations
  • Service-focused approach to understanding and serving the needs of the end user
  • Excellent written and verbal communication skills, particularly the ability to communicate with staff who aren't technically trained
  • Strong teamwork skills and the ability to feel comfortable working with geographically distributed and international teams

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