Customer Experience Specialist

5 days ago


Williamstown, New Jersey, United States Thoroughbred Express Full time
About the Role

We are looking for a skilled and dedicated individual to fill the position of Customer Experience Specialist at Thoroughbred Express Auto Wash in Madison, IN.

Key Responsibilities:
  • Greet customers and review services to educate them about the car wash process.
  • Assist with payment and maintain a clean and organized work environment.
  • Stay up-to-date with knowledge of equipment usage to work efficiently in an automated facility.
  • Direct drivers into the entrance or guides them onto tracks.
  • Carry out periodic maintenance of washing equipment to keep them in proper working order.
  • Perform cleaning tasks and ensure everything is kept in its place.
Requirements:
  • Display a courteous, customer-focused attitude and professional demeanor.
  • Work for extended periods while standing (6+ hours) and lift items of moderate weight (10+ pounds).
  • Maintain work expectations outdoors in various weather conditions.
  • Interact ethically with fellow employees and customers.
  • Possess a valid and current driver's license.
  • Excellent written and oral communication skills, as well as interpersonal skills.
Compensation:

The estimated salary for this position is $42,000 - $55,000 per year, depending on experience.

This is an excellent opportunity to grow your career with a fast-growing company like Thoroughbred Express.



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