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Customer Service Representative

2 months ago

Darby, Pennsylvania, United States Public Storage Full time
{"title": "Property Manager", "description": "Job Summary

We are seeking a highly motivated and customer-focused Property Manager to join our team at Public Storage. As a Property Manager, you will be responsible for managing the day-to-day operations of our storage facilities, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage the sales and customer service process, including assessing customer storage needs and making suggestions for packing and moving supplies.
  • Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
  • Audit cash drawers and make bank deposits as part of the daily business.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work independently at multiple locations, spending time both inside and outside the facilities.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service or sales experience, preferably in a retail or fast-food environment.
  • Valid driver's license and reliable vehicle for travel between locations.
  • Ability to lift up to 35 pounds and spend up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
What We Offer
  • Competitive hourly rate and opportunities for performance-based bonuses.
  • Flexible scheduling, including full-time and part-time options.
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) with match.
  • On-site company housing available at many locations (performance and tenure required for eligibility).
About Us

Public Storage is the self-storage industry leader, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

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