Customer Service Representative

2 weeks ago


Darby, Pennsylvania, United States Public Storage Full time
Job Title: Customer Service

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Public Storage.

Job Summary:

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are met, and resolving any issues that may arise. You will work independently at multiple locations, assessing customer storage needs, selling packing and moving supplies, and conducting daily storage unit inspections.

Key Responsibilities:
  • Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Assess customer storage needs and make suggestions for packing and moving supplies.
  • Conduct daily storage unit inspections to ensure inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Help clients stay current with payments and make reminder and collection calls when necessary.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience in a sales environment.
  • Valid driver's license and reliable vehicle.
  • Ability to lift up to 35 pounds and walk in/around facilities.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Flexible scheduling and mileage reimbursement.
  • On-site company housing available at many locations.

Public Storage is a leader in the self-storage industry, and we are committed to providing our employees with a positive and supportive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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