Financial Services Representative

2 weeks ago


Sterling Heights, Michigan, United States Flagstar Bank Full time

Job Summary:

A Branch Banking Client Consultant I is a key member of our team at Flagstar Bank, responsible for delivering exceptional client experiences and driving business growth. This role involves interacting with clients, providing personalized service, and processing financial transactions with accuracy and efficiency.

Key Responsibilities:

  • Sales Performance: Support the team in achieving growth targets by identifying opportunities for sales and delivering exceptional client experiences.
  • Client Experience: Provide timely and effective assistance to clients, resolving account questions and issues, and delivering client engagement and education.
  • Management: Maintain accurate and up-to-date records, adhere to bank policies and regulations, and perform special projects as required.
  • Requirements:
    • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
    • 0 – 3 years of customer service and sales experience, required
    • Experience in financial services industry, preferred

About Flagstar Bank:

Flagstar Bank is a leading financial institution dedicated to providing exceptional client experiences and driving business growth. We are committed to delivering personalized service, innovative solutions, and exceptional results.



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