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Optical Service Representative

1 month ago

Sterling Heights, Michigan, United States The Henry Ford Health System Full time
Job Summary

We are seeking a skilled Optical Service Representative to join our team at The Henry Ford Health System. As a key member of our optical services team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Greets and directs patients in a friendly and professional manner.
  • Investigates and resolves patient inquiries concerning merchandise, service, and billing.
  • Completes and records sales transactions accurately.
  • Provides excellent customer service and ensures patient satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.