Front Desk Bike Handler New York Position

4 weeks ago


New York, New York, United States Unlimited Biking Full time

At Unlimited Biking, we are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Bike Handler in New York. As a key member of our team, you will be responsible for providing exceptional customer service, handling bike rentals, and ensuring a seamless experience for our guests.


About the Role

This role involves a combination of duties, including:


  • Welcoming and assisting customers at the front desk
  • Coordinating with guests for a smooth check-in process
  • Upselling services to new customers
  • Bike handling and setup for guests
  • Distributing equipment for rentals
  • Assisting customers with equipment changes

We are looking for a personable and friendly team member who can provide excellent customer service, work well in a fast-paced environment, and be a team player.


About the Team

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, where you will be cross-trained on all in-store positions. You will be responsible for maintaining a positive attitude, taking initiative, and providing support to our tour guides to ensure a successful tour check-in process.


Requirements

To be successful in this role, you will need to have:


  • Excellent communication and people skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills
  • Ability to multitask and prioritize tasks
  • Positive and can-do attitude

We offer a competitive salary, paid overtime, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


Please note that locations may vary from time to time for events, and part-time employees must have at least 3 days of availability week over week, totaling 25 hours, with at least one of those days being a Saturday or Sunday.


At Unlimited Biking, we are proud to reflect the communities we live in and the customers we serve. We support and celebrate diversity in our culture and workplace and are an equal opportunity employer.


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