NMCI Support Specialist
2 weeks ago
QinetiQ US is seeking a highly skilled NMCI Support Analyst to join our team in support of the Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT).
Job Summary:The successful candidate will provide technical support for the NMCI hardware inventory, including monitors, keyboards, peripherals, and computers, for distribution to ACTRs and customers for NUWCDIVNPT. They will also execute Move-Add-Change (MAC) requests, buildouts, and other related NMCI business processes.
Responsibilities:- Support on-premises Navy Marine Corps Internet (NMCI) hardware inventory
- Execute Move-Add-Change (MAC) requests, buildouts, and other related NMCI business processes
- Communicate updates and changes to the NMCI catalog of services to ACTRs and customers
- Support NMCI contract line items including software, services, and work requests
- Assist and perform NMCI hardware refreshes
- Support cellular/wireless requests, including activations, ordering, cancellations, disposal, suspending services, ordering accessories, installing PureBred certificates, enrolling devices in Mobile Device Managers (MDM), changing plans and features from request system and subsequently fulfilling request through mandatory cellular contract transaction systems
- One (1) year or more of demonstrated experience in NMCI Support, service desk, or IT Help Desk
- Demonstrated experience with Navy Marine Corps Intranet (NMCI) Enterprise Tool (NET) hardware and software asset ordering and tracking
- Must have or be able to obtain and maintain a Secret level clearance
- Accuracy and strong attention to detail; effective at organizing, prioritizing and multi-tasking
- Excellent oral and written communication skills
- CompTIA Security+ Certification or equivalent IAT Level II certification preferred
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
QinetiQ US is committed to supporting the success of our employees in both their professional and personal lives. We offer a hybrid working environment (50% Government Site / 50% Remote) and a range of benefits to support your well-being and career development.
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Newport News, Virginia, United States QinetiQ Full timeJob Title: NMCI Support AnalystQinetiQ US is seeking a highly skilled NMCI Support Analyst to join our team in support of the Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT). As an NMCI Support Analyst, you will be responsible for providing technical support for the Navy Marine Corps Internet (NMCI) hardware inventory, including monitors,...
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