Judgement Free Experience Coordinator

2 weeks ago


Golden Gate, Illinois, United States Planet Fitness Full time
About the Job

We're looking for a Customer Service Associate - Front Desk to join our team at Planet Fitness. As a key member of our front desk staff, you will play a vital role in delivering an exceptional customer experience to our members, guests, and fellow team members.

Key Responsibilities:
  • Provide top-notch customer service to our members, guests, and team members, responding promptly to their needs and concerns.
  • Assist with membership-related functions such as sign-ups, updates, and cancellations, maintaining accurate records and resolving issues efficiently.
  • Operate our point-of-sale system with precision, processing transactions accurately and efficiently.
  • Communicate effectively with callers, addressing their inquiries and resolving issues in a professional and courteous manner.
  • Maintain a clean and organized workspace, adhering to our high standards of cleanliness and safety.
About You

We're seeking individuals who are passionate about delivering exceptional customer service and creating a welcoming atmosphere. If you possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment, we'd love to hear from you.

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including competitive pay ($40,000 - $50,000 per year), opportunities for advancement, and a comprehensive training program. We also offer a supportive work environment, flexible scheduling, and opportunities for professional growth and development.



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