Seasonal Front Desk Team Member

6 days ago


Golden Gate, Illinois, United States Planet Fitness Full time

At Planet Fitness, we're passionate about providing a welcoming and judgement-free environment for our members. As a Seasonal Front Desk Team Member, you'll play a crucial role in delivering exceptional customer service and ensuring an outstanding experience for our guests.

About the Job

The estimated salary for this position is $12-$15 per hour, depending on location. You'll work Monday through Wednesday from 11am-4pm, with flexible scheduling available to accommodate your needs.

Responsibilities
  • Greet members and guests as they enter and exit the club, assisting them with any questions or concerns.
  • Help promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and support in their fitness journeys.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
Requirements
  • 6-12 months of experience in a customer service environment preferred.
  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Willing to become CPR/AED Certified (training provided by Planet Fitness).
Benefits
  • Free Black Card Membership.
  • 401(K) and Roth Retirement Savings Plan.
  • Employee perks and discounts.


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