Incoming Call Agent

1 month ago


Sioux Falls, South Dakota, United States Avera Full time

Cultivating Success at Avera

Avera's multidisciplinary team thrives on teamwork, compassion, and a shared goal of Moving Health Forward for patients and staff alike.

Join Our Team as a Contact Center Representative

This role involves directing calls of clinical nature to the appropriate clinician and performing department-specific duties like assisting with referrals, registrations, and scheduling.

Benefits and Perks

  • Paid Time Off (PTO) available on Day 1
  • Options for Free Health Insurance
  • Career Growth opportunities

Requirements

  • High School diploma or general education degree (GED) required.
  • One year certificate from college or technical school and/or 3-6 months related experience and/or training; or combination of education and experience in clinic, hospital, and/or customer service-related position preferred.

Work Schedule

Monday-Friday, 8:00am to 5:30pm; 80 hours every 2 weeks

Compensation

The hourly range for this position is $17.00 - $21.25 per hour.



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