Operations Support Specialist

3 days ago


Santa Rosa, California, United States Blue Star Partners LLC Full time

At Blue Star Partners LLC, we are seeking an experienced Operations Support Specialist to join our Implementation Team. This role is responsible for timely execution of new account set-ups and ongoing post-implementation account updates across multiple software platforms and databases.

The ideal candidate will have a high school diploma or equivalent, two to three years of related experience, and proficiency in Excel, Word, and Outlook. Salesforce CFM knowledge is preferred. The salary range for this position is $40,000 - $50,000 per year.

Key responsibilities include:

  • Executing new account set-ups and ongoing post-implementation account updates
  • Monitoring the Customer Service queue system to ensure timely ticket completion
  • Identifying, documenting, escalating, and resolving problems as they arise

What We Offer:

  • A competitive salary range of $40,000 - $50,000 per year
  • A collaborative work environment
  • Ongoing training and professional development opportunities


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