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Tech Support Repair Specialist

2 months ago

Orland Park, Illinois, United States Best Buy Full time

Key Responsibilities

  • Enhances customer satisfaction by fostering relationships, demonstrating understanding, and offering tailored solutions to meet their requirements.
  • Recognizes the significance of customer interactions while conducting diagnostics, providing recommendations, and safeguarding customer devices through various communication channels.
  • Implements and upholds consistent follow-up practices to ensure that commitments are fulfilled or surpassed.
  • Collaborates with team members to guarantee precise and thorough documentation of customer inquiries and repair processes.
Basic Qualifications
  • At least 6 months of experience in diagnosing, troubleshooting, or repairing electronic devices.
  • Proficient in actively engaging with and acquiring knowledge about consumer technology.
  • Demonstrated ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Best Buy is committed to equal employment opportunities.

Application deadline: Minimum of 5 days from the posting date.

Req #

956265BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Benefits

Best Buy provides a variety of benefits to promote your overall well-being, with eligibility varying by position.